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FAQ


How can I make a bank transfer?


Follow the instructions in your reserved area to send a bank transfer from your account.


 

How can I replenish my Next Wallet Top Card balance?


Bank transfer: when subscribing, your will receive the details of the bank account and necessary information (such as your unique Cardholder Code) to send funds to your account. The funds you send will be loaded to your account. If at any point you need this information again, just contact your agent or write us at This email address is being protected from spambots. You need JavaScript enabled to view it.


 

How can I subscribe a Next Wallet Top Card - Prepaid Mastercard?


Contact your agent or write to This email address is being protected from spambots. You need JavaScript enabled to view it.


 

How many Top Cards can I have?


You can subscribe one Primary Card. In addition to that, you can receive additional cards, limits on loadings and transactions will apply to the cumulative balance of all your cards.


 

How old do I need to be to subscribe?

You must be 18 years old to subscribe a Next Wallet Top Card - Prepaid Mastercard.


 

How will I receive my Next Wallet Top Card - Prepaid Mastercard?


Your Next Wallet Top Card - Prepaid Mastercard will be delivered to you by mail or according to the delivery method agreed with your agent.


 

What are the fees?


You can find a detailed explanation of the fees in the info brochure you will receive before subscribing, and will always be able to review Terms & Conditions and fees in your reserved area.


 

What is a Next Wallet Top Card - Prepaid MasterCard?


The Next Wallet Top Card - Prepaid Mastercard is a reloadable card of the Mastercard® circuit. It can be used to purchase goods and services online, in shops and to withdraw cash at ATMs. It is accepted in over 57.8 million locations all over the world, wherever Mastercard Acceptance Mark is displayed. When subscribing a Next Wallet Top Card - Prepaid Mastercard, it is possible to replenish your spending budget (see T&Cs and limits in your reserved area, or contact a Next Wallet agent for detailed info).


 

Who do I need to contact to edit my personal info?


You can change your info on-line once you have access to your account or contacting This email address is being protected from spambots. You need JavaScript enabled to view it..


 

You can use another car to load your Top Card balance if you wish to do so.


This can be particularly useful e.g. if you perform a card to card transfers for primary cards that are KYC approved, benefitting a family member that needs immediate availability of funds.